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Evidence recovery workspace

Build the proof behind the work.

Strengthen one project at a time. Turn rough recollections into a traceable record of evidence, judgement, service change and outcomes.

42%portfolio evidence strength

Strength reflects the basis of the evidence, not the volume of writing.

Your projects

5 evidence records · ordered by recommended priority

Priority 1Source checked

Abu Dhabi Global Market, via Arthur D. Little

Deciding where AI belongs in client service

A lifecycle assessment turned rapid growth and manual service pressure into a benchmarked, prioritised digitalisation programme.

Record complete80%
Evidence strength50%

Most useful evidence to recover

  • Experience
  • Customer outcome
  • Risk reduction
Priority 2Source checked

Kerzner International

A shared language for value across three luxury brands

A value-enablement playbook and operating rhythm aligned human needs, commercial value and organisational readiness.

Record complete73%
Evidence strength49%

Most useful evidence to recover

  • Experience
  • Customer outcome
  • Risk reduction
Priority 3Source checked

Vinnies Australia

Directing digital investment where the mission goes furthest

Evidence-based prioritisation helped a distributed, resource-constrained function weigh mission impact while respecting local variation.

Record complete75%
Evidence strength46%

Most useful evidence to recover

  • Experience
  • Risk reduction
  • Attribution
Priority 4Source checked

Belong, stc, Telekom Srbija and Telstra

Making CX a business system

A combined capability story spanning a standing design function, leadership education, a CX narrative and a connectivity roadmap.

Record complete59%
Evidence strength40%

Most useful evidence to recover

  • Decision chain
  • Experience
  • Customer outcome
Priority 5Source checked

XWORX Design Services

Building an agency’s design capability at consulting pace

Five snapshots across government, aviation, energy and enterprise work demonstrate range while a clearer causal case remains to be recovered.

Record complete39%
Evidence strength27%

Most useful evidence to recover

  • Decision chain
  • Experience
  • Behaviour

A note on strength

Different evidence supports different claims.

Measured

Supported by a defined measure, baseline and time period.

Observed

Directly seen or documented, but not formally measured.

Attributed with caution

A credible contribution, with other influences acknowledged.

Expected

A forecast, intention, proposal or work still in delivery.

Missing

Not yet recovered or no reliable evidence is available.